Our quarterly staff Awards have just been announced and we’re thrilled to be celebrating a round of recognition and achievement for four members of our Technical Support team.

Air IT support staff with awards

Award Winners – Richard Smith, Charley Clarke, Ben Lee and Ben Green

Our staff awards were introduced last year to celebrate and reward Air-IT / MBC team members who have gone above and beyond in their roles and efforts.

Three categories were bought together to form our Delivering Excellence Awards programme, which was designed to cover the various ways our staff contribute to the on-going success of our business – with particular focus on our core values of service excellence and customer commitment.

 Delivering Excellence Awards - Air IT support

Categories include: Outstanding Customer Service, Most Improved Performance and Most Valuable Contribution.

Winners are chosen by our company Directors who decide which staff best demonstrate these qualities and have shown outstanding achievement during the period.

Contribution, Service, Performance staff awards - Air IT support

Winners of our Delivering Excellence Awards

This quarter’s winners were announced at our company meeting in June. Awards were presented by our Managing Director, Todd McQuilkin who congratulated each of our four winners who all hailed from our Service Desk department.

Winners included:

Air IT Support technician Richard

Richard Smith

 

Richard Smith – Outstanding Customer Service

For his consistently high levels of customer care, earning positive client and colleague recognition alike – all within just three months since joining us to become a highly valued part of our IT support team.


Air IT support technician charley

Charley Clarke

 

Charley Clarke – Most Improved Performance

For his outstanding transition in his new position as purple team leader in the Service Desk. Charley has embraced this new role, leading the team by example to ensure highest standards continue to be achieved and exceeded.


Air IT support engineer Ben

Ben Lee

 

Ben L & Ben G – Most Valuable Contribution

 
In an unprecedented move, the Directors put forward two candidates for this award – Field Engineer, Ben Lee and Remote Support Technician Ben Green.
 

Air IT remote support technician Ben

Ben Green

Their shared award recognises a joint effort to improve and standardise support processes used by our technical team.

This has resulted in increased efficiencies and much improved best practice for our service management.


Congratulations go out to all four deserved winners who receive a meal for two at a restaurant of their choice.

Employees’ Employee Award

Richard, Charley, Ben L and Ben G now go forward to the next stage of our Awards for the Employees’ Employee of the Quarter accolade.

Employees’ Employee Award - Air IT support

This is an award that gives our staff the chance to have their say when they vote for the ultimate winner and decide on who they think deserves special recognition for their efforts during the quarter.

Our four winners are also joined by an additional two candidates who have also been nominated by our management team. This includes:

Air IT support Account manager Alex

Alex Cook

 

Alex Cook

For his seamless transition into his new role as Account Manager, where he’s hit the ground running and made a major impact in client account management, project delivery and procurement.


Air IT support field engineer Ben C

Ben Curtis

 

Ben Curtis

For excelling in his new position as a red team leader for the Service Desk and for passing an incredible 9 industry accredited qualifications since March.


Voting is now Open…

Voting for our Employees’ Employee of the Quarter Award is now under way and the staff member with the most votes will be announced at our next company meeting – so watch this space for announcements.

As lucky winner, one of our six will walk away with the ultimate prize – a weekend break for 2 at a destination of their choice.

We’d like to wish all candidates’ the best of luck and once again congratulate them on their outstanding achievements!

Have Your Say!

At Air-IT we’re continually looking at ways to improve our service delivery so we can offer our clients a world class customer experience.

So, if you have a comment about our company, services or a member of our team, we’d be delighted hear your views.