About IT Service Week
IT Service Week is held annually by the Service Desk Institute (SDI) and aims to encourage service desks to embrace globally recognised best practice standards in order to raise the quality of service they’re providing.
This year, service desks worldwide have been invited to take part and to get involved in a range of superhero themed activities, which includes asking customers to vote for their Top IT Service Desk and Service Desk Superhero.
There will also be a fun competition for service desks to create a six frame sketched or photo comic strip depicting a story around IT Service Week.
The winner will receive their comic strip as a fully designed and printed piece of artwork, which would fit in nicely amongst our super hero paraphernalia and with our service desk technicians who all have an alter-ego superhero name, which is a little known fact beyond our walls!
Please watch this space to see how our comic strip story will progress.
You can also find out more about life behind the scenes with the Air-IT Service Desk team in our recent profile as Service Desk of Month with the SDI.
How You Can Help Us
Over the next few weeks, we’ll be contacting our clients and inviting them to vote for Air-IT as Top IT Service Desk of the Year 2016.
There will also be chance to nominate a Service Desk Superhero – so if there’s a specific member of our service desk who you think deserves receive special recognition, this is an ideal chance to make that happen too.
Needless to say, this would be fantastic morale for our team and further international recognition of our commitment to delivering a world-class ICT service.
So if you’re a client, we’d be thrilled if you’re able to support us by placing a vote and asking your colleagues to do the same.
How to Vote
We’ll be contacting our clients and inviting them to vote for us over the next few weeks.
To count, all votes must be submitted by Friday 7th October, 2016.
Follow #ITSW16 on Twitter
You can follow our Service Desk team on Twitter @AirServiceDesk and find our more about IT Service Week by searching the hashtag #ITSW16.
Please have a look at our Twitter feed during IT Service Week from 3rd until 7th October to find out how we’re getting on and to see what we’re getting up to!
If you’re a client, we really hope you’ll be able to show us your support by voting for our team.
Whatever happens, we’d like to thank you for your continued support and look forward to sharing the forthcoming results in due course.