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Our Accreditations
As part of our on-going customer commitment we are constantly striving to provide you with the most up-to-date technical knowledge and skill set amongst our IT support staff. This ensures that we can make the right technological decisions to successfully assist you in the development and support your businesses IT needs.
Below are the details of some of the accreditations held by our company and staff:
Microsoft Partner Network
We specialise in Microsoft technologies and have been an on-going member of the Microsoft Partner Network since we were formed.
Due to our Partner status we have access to a wealth of benefits from Microsoft including: access, training and support that are otherwise unavailable. This includes 24 x 7 x 365 technical assistance for all Microsoft projects should it ever be required.
Until recently we were a Microsoft Gold Partner as a company overall and had achieved this elite status on a continuing basis for a number of years.
Recent changes to the Partner Network have meant companies are no longer graded overall and are differentiated by the different type of individual competencies that they achieve, graded Silver or Gold.
As an organisation we continue to work towards achieving new competencies. This enables us to keep at the forefront of emerging Microsoft Technologies and offer our client’s the best advice.
Microsoft Competencies
Currently we have demonstrated specialist performance in the following key Silver competencies:
Desktop Platform – Silver
The Desktop Platform competency demonstrates our proficiency in planning, designing, deploying and supporting a desktop platform and infrastructure for the Windows 7 Operating System, Microsoft Office 2010, Internet Explorer and the Microsoft Desktop Optimisation Pack (MDOP).
This competency enables Air-IT to deliver an optimised desktop platform and infrastructure that can save your business time and money by providing cost-effective desktop solutions that result in increased productivity, enhanced security and streamlined desktop management.
Midmarket Solution Provider – Silver
The Midmarket Solution Provider competency is awarded to Microsoft Partners that have proved their expertise in providing solutions that meet the needs of the medium sized business and allow them to expand on their current system foundations.
We have demonstrated our expertise in building critical infrastructure solutions based on Microsoft desktop, business-management and server technology with a proven proficiency in deploying, configuring and supporting solutions based on Windows Server Operating Systems, Exchange, SQL, SharePoint, System Centre Virtual Machine Manager and Windows Server virtualisation.
This allows us to offer our customers the most current technological and IT solutions that focus on helping them understand their business processes, infrastructure needs and future growth costs.
OEM Hardware – Silver
The original equipment manufacturer (OEM) competency demonstrates our ability to design and deliver quality hardware solutions (new PCs, laptops, servers and devices) for our clients which are optimised for the latest Microsoft software.
Microsoft Authorised Education Reseller
As a Microsoft Authorised Education Reseller, we have demonstrated to Microsoft, our ability to provide specialist advice to Schools, Colleges, Universities and Registered Charities. Only Authorised Education Resellers have the ability to supply educational and charitable establishments with the special discounts available to them from Microsoft.
Microsoft Certified IT Professional |
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All of our Account Technicians are Microsoft Certified IT Professionals. This an industry standard qualification that recognises that they are fully equipped with the most up-to-date knowledge, experience, and technical skills across Microsoft platforms and related technologies.
All our Technicians have extensive technical knowledge of Microsoft operating systems and server platforms specialising in Small Business, Windows and Exchange servers. This ensures that they can make the necessary technological decisions to successfully assist the current and future needs of your business. |
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Microsoft Certified Desktop Technician |
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This accreditation makes sure that our Technicians are equipped with the most up-to-date competencies and skills to successfully support and troubleshoot desktop environments running on the Microsoft Windows operating system.
This ensures that we can provide a consistently high-quality help-desk support service to all our clients guaranteeing that problems are resolved by qualified and experienced staff. |
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Microsoft Windows 7 / Vista Technology Specialist |
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The Microsoft Certified Technology Specialist (MCTS) accreditation ensures that our staff have specialised technical expertise in Microsoft Windows 7 and Vista operating systems. They are equipped with the most up-to-date skills and knowledge to successfully implement, build, troubleshoot and debug any problems that may arise with our customer’s operating systems. | |
Sage Accredited Sage Business Partner |
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As an accredited Sage Business Partner we are recognised by Sage as specialists in the supply and installation of the Sage 50 suite of products. Our Account Managers are trained by Sage to offer purchase advice and assistance for the Sage 50 suite and are qualified product specialists for Sage 50 Accounts and Sage 50 Payroll. | |