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Sage Cover
SageCover offers technical help on running your Sage software plus advice and expert guidance on key aspects of managing your business. Much more than an advice line, you’ll find that SageCover is a practical business support tool that helps you find exactly what you need to know.
SageCover is a complete package of services designed to bring you peace of mind. It is designed to ensure that you have the support required to use all the features within your Sage software and includes:
Software support
Telephone Helpline
Giving customers access to Sage’s award-winning telephone support, with over 350 technical advisors all trained to support Sage software. They can be contacted 9am – 5pm, Monday to Friday.
Ask Sage
The online Ask Sage service enables customers to ask questions and offers clear jargon-free answers in seconds.
There are over 9,000 solutions, compiled and written by Sage Technical Support for Sage 50 Accounts, Sage Instant Accounts, Sage Instant Payroll, Sage 50 Payroll and Sage 50 P11D.
Email Support
Customers can email Sage or fill in an online form with a query at any time – we have a 95% response rate within 24 hours.
Asking the experts saves valuable time and offers solutions when needed.
Information
Download Brochure
Solutions Magazine
This quarterly magazine is packed with time saving techniques, ways to deal with training issues, and insightful articles on how to get the most out of your Sage software.
Monthly E-newsletters
Accounts SageCover members and Payroll SageCover members receive regular e-newsletters to keep them up to date with the latest developments in software. The emails are also packed with helpful hints and general business information.
Sound Business Advice – online »
Sound Business Advice – online
Sages Online Business Support provides practical tips to help businesses grow. It’s designed to provide the level of information your customers need to support management and business decisions.
Repairs and Recovery
For SageCover Accounts customers – our in-house team will do their best to retrieve and repair Sage Accounts data within 3 to 5 business days free of charge – or by the next working day for half our usual price.
SageCover is available either as a standard version or SageCover Extra which includes a whole host of additional benefits. Both SageCover packages include the following:
Sagecover |
SageCover Extra |
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How to Buy
SageCover and SageCover Extra can be purchased directly from Air-IT since we are a fully accredited Sage Business Partner. The same level of support will be provided directly from Sage with the added benefit of access to Air-IT’s technical expertise.
For further information or to purchase SageCover and SageCover Extra please contact us to speak to one of our Sage Product Specialists.