The Air-IT Service Hub is part of our on-going programme of continual service improvement which aims to add more value to clients and offer better ways to support you and your business.

The new and better way to get IT support

Air IT support Service Hub

Service Hub allows us to be even more responsive to your support needs, and many of your problems will be fixed quicker and more efficiently than before.

It offers numerous benefits making it an easy, quick and accurate way to request support from us and manage your account – either directly from your desktop or whilst you’re on the move.

Desktop Client or Web Version

Service Hub is available as a Desktop Client installed locally on your windows based PC or through the web based versionif you don’t have the software installed, are using a Mac or Linux operating system, or are using a tablet or smart phone.

Desktop Client Profile Page

Desktop Client Profile Page

User instructions

For a quick overview about Service Hub and detailed user instructions, please see our downloadable guides below.  These instructions and Service Hub key features can also be found in the webpages in the right hand menu.

Need help or more information

If you’re having any difficulties using Service Hub, need more information or want to arrange training, please call our Service Desk on +44 (0)115 860 2094 or email