This will be used by the Air-IT Service Desk to help identify you should the need arise.
Changing Your Details and Settings
Editing your Details
If you’d like to change your personal details you can update your name, title and phone number and tell us the preferred number you’d like to be contacted on.
Do this by clicking on Your Name in the top right hand corner and select Edit My Details from the drop down menu.
You can also change settings and choose to opt out of desktop notifications, ticket status changes, new ticket notes and chat requests.
Do this by selecting Setting from the drop down menu and move the slider to opt out.
Changing to full screen mode
If you’d like more screen space when working on larger content you can hide the left hand menu panel and use your full screen.
To do this click on the grey arrow at the top left of the main panel – the left hand menu will then be hidden and you will have maximum viewing space.
Returning to Your Profile Page
You can navigate back to your profile page at any time by clicking My Profile under the Service menu.
Desktop Client quick guide
Further information about the Service Hub profile page can be found in our Desktop Client quick guide information sheet which can be downloaded below.
Need help or more information
If you’re having any difficulties using Service Hub, need more information or want to arrange training, please call our Service Desk on +44 (0)115 860 2094 or email firstname.lastname@example.org