After logging in to Service Hub you will be presented with your Profile Page which contains basic information about you, your computer and your internet details.

This will be used by the Air-IT Service Desk to help identify you should the need arise.

Desktop Client Profile Page

Desktop Client Profile Page

Changing Your Details

If you’d like to change your details you can update your name, title and phone number and tell us the preferred number you’d like to be contacted on.

edit detailsDo this by clicking the orange Edit My Details button on the top right of the screen.

Changing to full screen mode

If you’d like more screen space when working on larger content you can hide the left hand menu panel and use your full screen.

To do this click on the grey arrow at the top left of the main panel – the left hand menu will then be hidden and you will have maximum viewing space.

Full screen mode

To hide left hand menu click arrow to maximise screen space

Returning to Your Profile Page

You can navigate back to your profile page at any time by clicking My Profile under the Service menu.

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My Profile

Desktop Client quick guide

Further information about the Service Hub profile page can be found in our Desktop Client quick guide information sheet which can be downloaded below.

Service Hub Desktop Client – Quick guide

Need help or more information

If you’re having any difficulties using Service Hub, need more information or want to arrange training, please call our Service Desk on +44 (0)115 860 2094 or email