Air-IT is pleased to add Leicester based charity Action Deafness to our growing portfolio of clients in the charity and not-for-profit sectors. With existing clients including Gedling CVS, Patra East Midlands and Derwent Stepping Stones, our third sector experience and local focus made us the natural choice when Action Deafness needed a new IT provider to support their Leicester-based business.
About Action Deafness
Action Deafness provides a wide range of services across the UK to help improve quality of life for people who are deaf, hard of hearing, deafened and deaf/blind. The charity promotes equal opportunities and helps people live independently through its Community Support and Black and Minority Ethnic (BME) Services. It also offers advocacy, sign language interpreting including new online interpreting, deaf awareness training and sign language courses, books/dvds, equipment services and many more.
Craig Crowley MBE, Chief Executive , Action Deafness and Steve Parnell, BDM, Air-IT
How We’re Helping
Air-IT is providing full support and management of the Action Deafness IT infrastructure in order to improve operational efficiency and make sure that systems are more secure, resilient and stable and ultimately geared towards meeting the future needs of the business. This includes:
- Full user support to all staff through our dedicated help desk and field based engineers.
- Network / infrastructure management and monitoring to make sure that the IT environment is healthy and running at it optimum level so that staff can work more efficiently and trouble free.
On top of that we’ll also be looking at ways to improve their current systems so that they can work ‘smarter’, improve disaster recovery capability and increase productivity.
What Our Client Thinks
Our relationship with Action Deafness got off to a good start when we were given a glowing recommendation by a close business associate to the charity. And since then, our high quality service has continued to stand us in good stead.
‘We’re delighted with Air-IT,’ says Chief Executive, Craig Crowley MBE. ‘We decided to change IT support providers because we weren’t happy with the reactive approach of our previous company. Air-IT has proved to be a real breath of fresh air. They offer the proactive and timely IT support and management of services that we need to operate efficiently and productively. Their staff are extremely obliging, regardless of how many times we contact them or how many issues we have!’
‘And because we’re currently undertaking ISO 27001 and ISO 9001, we also needed a reputable IT provider that we can trust as part of the procedures for our Business Continuity planning activities. Air-IT fit the bill perfectly.’
What Can We Do For Your Business?
We are a leading IT support provider and are committed to providing a range of first class services to local businesses in Nottingham, Derby, Leicester and across the Midlands.
Whether you wish to fully outsource your IT support or complement your in-house resources – we are here to help. Please contact us today if you’d like to find out more about our managed IT services, and to discuss how we can help your business.