Air-IT is pleased to welcome Nottingham Squash Rackets Club (NSRC) on board as one of our newest support clients.
Tim Garratt, Chairman, NSCR and Todd McQuilkin, MD, Air-IT
Based in the Park, NSRC is home to Nottingham’s Premier Squash League team and also houses the Air-IT sponsored Nottingham Squash Academy for talented youngsters.
Established in 1909, NSRC welcomes players of all ages and abilities. The Club boasts a 200 seat Championship court and nine additional courts, and has hosted a number of prestigious competitions.
These include the English Squash Racketball National Club Championships, the European Teams Championships, the British Open and the Nottingham Open Doubles. In 2014, NSRC will host the European Club Championships – cementing its position as one of the UK’s leading squash Clubs.
Air-IT and NSRC
Our Managing Director, Todd McQuilkin comments:
“Air-IT enjoys an excellent relationship with NSRC, complementing our many other links with sports teams and clubs across the Midlands area. And because we already sponsor the Nottingham Squash Academy, it was a natural step for NSRC to choose us as their IT support provider. Squash and racketball sports are particularly close to my heart – and to the hearts of many of my colleagues – so I’m absolutely delighted to welcome the Club into the Air-IT fold.”
Air-IT’s links with NSRC are set to be further strengthened in the near future as another, even more prestigious, sponsorship deal comes to fruition. Watch this space to find out more!
A Fully Managed IT Support Service
We’ll be providing NSRC with the fully managed IT support service they need to keep their systems and network running at peak performance. As well as proactively monitoring and supporting their systems, we’ll also be identifying and implementing the right IT infrastructure to meet the organisation’s growing needs and support their future plans.
As usual with a new support contract, our first task was to carry out a detailed health check, looking at their existing network, servers and PCs to find out how well they were working and carrying out necessary upgrades to get the systems up to speed.
One big change we’ve already made is to install a public wireless ‘hotspot’ with a high speed 20Mbps connection. This lets players and guests quickly and easily log in to a secure, reliable internet connection whilst they’re using the Club’s superb business and conference facilities.
An added dimension to the hotspot is that it captures the email address of everyone who uses it – a system known as ‘Captive Portal’ – enabling NSRC to send out targeted marketing campaigns to its visitors.
Going forward, we’ll soon be transferring the Club’s existing email service over to Air-IT’s Hosted Microsoft Exchange cloud based email solution. Based on powerful Microsoft Exchange Server 2010 technology, the hosted solution offers the same business class email, contacts and calendar services, but without the maintenance and upgrade costs associated with an onsite solution.
Tim Garratt, NSCR’s Chairman comments:
“The Club had been running a number of different IT systems on a limited budget for quite some time, but everything’s changed now Todd and his team have come on board. Air-IT has provided us with first rate service – renewing and upgrading equipment where required, and installing free members’ wifi that actually works!”
“All our IT systems are now in good working order, allowing our staff to concentrate on the day to day business of running the Club. Air-IT is the perfect IT support partner for NSRC and I have no hesitation in recommending them to other businesses and organisations.”
Our Manage-IT Package
For ongoing support, NSRC has chosen our popular Manage-IT package. This includes unlimited remote and telephone support from our fully trained Service Desk staff, plus any number of onsite visits from our experienced field engineers.
The Club has been allocated a dedicated Account Technician and Account Manager, who’ll take the time to understand their unique IT requirements and challenges so they can offer personal, tailored service.
And of course, we’ll be monitoring their systems and infrastructure remotely, 24/7, using our market leading remote monitoring and management solution. This enables us to immediately spot and rectify any potential issues before they impact on network performance.
Together with proactive maintenance, upgrades and updates, this will keep the Club’s infrastructure in great shape at all times.
How Can We Help Your Business?
Air-IT is here to provide fully managed IT support to SMEs and larger enterprises across the Nottingham, Derby and Leicester areas, and nationwide. From supporting your in house IT department to providing a complete and fully managed IT solution, working with us could benefit your business in all kinds of ways.
Please contact us today to find out more and to discuss your requirements.