Long serving Field Engineer Kevin Birch moves on to pastures new after spending almost 7 years resolving countless client support issues.

Support Engineer moves on

Kevin Birch, Senior Field Engineer

Senior Field Engineer, Kevin Birch, had been with us almost from the start, joining our technical support team seven years ago when Air-IT was still operating from a cottage in Nuthall.

Air-IT’s Managing Director, Todd McQuilkin says:

‘Kevin was one of the very first members of our support team. He’s seen the company transform from a small business with just a few support clients to the large concern that we are today, with more than 20 staff and an ever-expanding client base. Kevin has been an integral part of our team, forging close working relationships and friendships with staff and clients alike. He will be sadly missed by all of us.’

Throughout his time with Air-IT, Kevin worked tirelessly to provide the first-class technical support service that our clients expect – often putting in long hours, and working evenings and weekends to get the job done.

He also worked hard to develop his skills and technical knowledge, gaining a range of professional qualifications to become Senior Field Engineer.

He was involved in a number of key projects for Air-IT, as well as resolving countless support issues and helping many of our clients’ to operate trouble free and more efficiently.

Outside of work, Kevin enjoyed singing and was a keen karaoke enthusiast. Christened the ‘Singing Technician’ by some clients –  his love of singing led him to enter Britain’s Got Talent, but unfortunately he didn’t make it through to the televised stages of the competition.

In summer 2013, Kevin got married to his wife Hayley and they are expecting their first child before Christmas – a development that led Kevin to rethink his career plans. As a result, he’s now moving into a different line of work with more regular hours, which will enable him to spend plenty of time with his new family.

Says Todd:

‘On behalf of everyone at Air-IT, I’d like to thank Kevin for all his commitment and hard work over the years, and to wish him the best of  luck in his future career and endeavours. 

In particular, we’d like to wish him and Hayley all the very best for the safe arrival of their baby in December and for many happy years together as a family.’