Nottingham Energy Partnership (NEP) has become the latest local organisation to see the light and switch to Air-IT for their managed IT support requirements.
Paul Judge, Air-IT Marketing Director & Philip Angus, NEP General Manager
The local environmental charity joins our ever-growing client base of third sector and charitable organisations.
For over a decade Nottingham Energy Partnership has devised and managed affordable warmth projects to tackle fuel poverty and help local people save money on their energy bills. They also help organisations operate more sustainably.
An Existing Relationship with MBC
NEP was introduced to us by our communications division, MBC, who’d been working with them to reduce their business communications costs. By streamlining their communications set-up and cutting out unnecessary services, MBC have already helped NEP make significant savings. They’ve also taken over NEP’s fixed phone lines, calls and connectivity services, further reducing their bills in the longer term.
Air-IT’s Technical Director, James Healey comments:
‘MBC certainly gave us something to live up to when we took on NEP’s IT support. Luckily, the organisation could clearly see the additional benefits of having all their ICT systems, products and support services jointly and fully managed by Air-IT and MBC.
Together, we can provide the complete, seamless solution they need to operate as efficiently and productively as possible – paving the way for them to achieve their business objectives whilst staying within budget for their ICT costs.’
Unlimited Remote Support with Remote-IT
NEP selected our Remote-IT package, which offers unlimited remote support for their IT systems and employees. Our Service Desk technicians will always be on hand to provide help by phone or email and through our client portal. With our industry-leading remote access technology, we’ll be able to address most issues as if our engineers were physically on-site.
NEP will also benefit from 24/7 system monitoring using our industry-leading monitoring and management solution, so we will be able to proactively manage their systems and keep their infrastructure working at peak performance at all times.
Philip Angus, NEP’s General Manager says:
‘We’re happy with the IT support service provided by Air-IT so far and feel like we are in safe hands. With the combined services of Air-IT and MBC, our ICT systems will be well-placed to support Nottingham Energy Partnership’s activities into the future.’
What Could Air-IT do for You?
We provide fully managed IT support to organisations of all types and sizes across Nottingham, Derby, Leicester and nationwide. From working to complement your in-house resources to being your fully outsourced IT department – we provide first class support services that will help your business become more efficient, productive and to operate trouble free.