With our existing Nottingham HQ and Derby office locations, this increases our number of sites to three – and brings our fully managed IT support services to a whole new customer base.
Air-IT already has a large number of clients in the East Midlands who also have offices, sites and divisions in other parts of the UK, and overseas. At the moment, we provide managed IT support to these locations through remote monitoring and management of their ICT infrastructures, and by providing end user support for both UK-based and international offices.
We also provide field-based support from our fully-qualified engineers to deal with escalated support issues and attend scheduled site visits for branch offices for our contracted IT support clients based across the UK.
In recent months, we’ve made significant investment into our IT support systems and infrastructure, including our industry-leading remote monitoring and management solution. We’ve also invested heavily in recruiting and training our technical and Service Desk teams, and in continuously improving our customer service offering.
As a result, we’re now delivering market-leading IT support that can meet the needs of all kinds of SMEs and larger enterprises. This has led to an increase in the number of clients we’re acquiring outside the Nottingham and Derby areas, and in particular, the Northwest and Greater Manchester region. These developments have informed our decision to open a third office in the Wirral, establishing our operations in this area and enabling us to better service our expanding local customer base.
Air-IT’s Managing Director, Todd McQuilkin, comments:
‘We’re delighted with the way our company and client base are growing, especially the rise in acquisitions outside the East Midlands.
This success is a reflection of our high quality customer service and IT support infrastructure, and I’m delighted that our new location means we can now offer an even better service to businesses throughout the North West area.’
Contact our Wirral Office
You’ll find the new Air-IT office at:
1 Thursby Road
Croft Business Park
Tel: 0151 438 23 42
How can Air-IT Help Your Business?
If your business is looking for high quality, fully managed IT support, Air-IT should be your first choice. We work with SMEs and larger enterprises across all industry sectors, helping businesses meet their objectives and achieve their growth plans by having the right ICT infrastructure in place.
Please contact Air-IT today to discuss your IT support requirements and find out more about how working with us can benefit your business.