As working from home becomes the new norm, it’s essential to ensure your business can continue to operate remotely. This means you must be able to stay connected and communicate effectively with all of your customers, suppliers and staff - beyond the boundaries of your physical business premises.
Having the right communication tools in place for remote work will not only help you provide an uninterrupted service but could boost employee productivity and collaboration too. However, it’s important not to introduce too many solutions at one time. Doing so could be detrimental and can easily result in confusion and miscommunication.
Here are some of the best remote work communication tools we recommend for keeping in touch with your key audiences, and why.
Remote work communication tools:
VoIP telephony – Take your office extension anywhere
With VoIP telephony, it’s never been easier to keep in touch with your customers, suppliers and colleagues. As calls run over the internet, all you need to get started is a broadband or mobile data connection such as 4G.
If you have a large number staff working from home, this is ideal because you can take all the functionality of your office phone system with you, with no hardware required.
With softphones available on any device including desktop, tablet and mobile, employees can carry on working seamlessly in the office, at home and on the go. Unified communications are built-in, so you can also host virtual meetings through web and video conferencing facilities, plus much more.
In addition to this, you can continue to use your business telephone number and extension, which means you’ll never miss a call.
As well as contributing to your operational needs right now, migrating your phone services to a VoIP solution can help future-proof your business and provide long-term flexibility. Plus, you could even save money on your bills.
MS Teams – Collaborate and engage with your employees
With a displaced workforce, it’s vital to keep employees motivated and engaged.
One of the simplest ways of doing this is to introduce a collaboration tool such as Microsoft Teams. At Air IT, we use Teams to collaborate at all levels of the business – from one to one and group meetings and chat, to companywide announcements and updates.
Through Teams, you can also share and edit live documents, plus there are hundreds of integrations for line of business applications that can be set up quickly and securely. You can provide a tailored environment for your business within a single platform, enabling even greater collaboration and efficiency. Additionally, many businesses already have access to Teams as part of their existing Office 365 plan, so it may not cost you a penny.
As a Microsoft Gold and Cloud Solution Partner (CSP), we can help you deploy Microsoft Teams quickly and efficiently across all user devices so you can get set up and started straight away.
Furthermore, we can deliver virtual tailored training plans, enabling you and your users to make the most of Teams.
Combine the two for seamless remote work communication
Did you know that you can integrate your phone system with Microsoft Teams?
Teams Talk, our all-in-one communication system, uses VoIP to connect your phone system to Teams. So, you can easily make and receive calls from your usual number, from the same platform you use for instant messaging, file sharing and video conferencing.
Make the most of the abundance of features offered by Teams Talk, such as PCI-compliant call recording, flexible plans and seamless, streamlined communications.
Want to find out more?
At Air IT, we can help you implement and deploy remote working solutions including cloud communication tools such as VoIP, Microsoft Teams and Teams Talk. We can get you set up quickly and efficiently, without needing to attend or visit site.