Air IT are delighted to announce the launch of Teams Talk, a cloud-based unified communications solution that brings external telephony and collaboration to Microsoft Teams.
Great communication is the backbone of every business. Yet, when the COVID-19 crisis was first declared, many businesses were not equipped to operate or communicate remotely. So, here at Air IT, we decided to solve this problem with a Microsoft Teams telephony solution.
With minimal warning prior to lockdown and little time to prepare, business leaders and IT teams quickly turned to applications such as Microsoft Teams to enable better communication and collaboration within the workplace. Since then, Microsoft Teams has become the collaboration tool of choice for organisations all over the world, with up to 75 million daily active users – an increase of 275% since November 2019.
But although many businesses were quick to implement new and better ways for staff to communicate, lots were caught short when it came to communicating with their customers. With fixed-line, on-premise phone systems beyond the reach of home workers, access to business telephony for inbound and outbound calls were no longer possible. This not only highlights the importance of investing in modern technology, but the need to transform the way that businesses communicate in a world where the ability to work-from-anywhere is now essential.
Modernise your business telephony
Designed for Teams and underpinned by Air IT Hosted Voice, Teams Talk provides all the features and functionality of a traditional phone system within Microsoft Teams. This means your users can make and receive external calls, whenever and wherever they are. This makes it the ideal choice for organisations that need a modern and flexible way to communicate and collaborate with their customers and colleagues with all their communication and productivity tools together in a single, user-friendly platform.
Lee Johnson, Chief Technology Officer at Air IT said:
By connecting Microsoft Teams to the public switched telephone network (PSTN), Teams Talk really is the only communication and collaboration tool that modern businesses need. It’s also more flexible and feature-rich than a Microsoft Calling Plan, with features such as PCI compliant call-recording which is not currently available from Microsoft.
As well as improving overall mobility, replacing your phone system with a solution like Teams Talk can help you simplify operations and reduce costs. Plus, since many businesses already have access to Teams as part of their existing Office 365 subscription, getting started is more affordable than you might think.
Make the move to Teams Talk
Air IT are committed to helping our clients transform and succeed through technology. With unrivalled expertise in managed IT and communications, we can help you boost collaboration and communicate successfully in an ever-changing world where remote working capability is key.
As a Microsoft Gold Partner, with comprehensive expertise in IT and communications, we can get you set up quickly and efficiently, without needing to attend or visit site. Plus we’ll take care of everything from licensing and implementation, connectivity and support. We’ll even redirect your current number to ensure the smoothest transition.
Want to learn more about Microsoft Teams telephony?
Taking place on Friday 4th September at 1pm, you’ll hear everything there is to know about using Microsoft Teams as a phone system. Register your free place today!