After a year like no other, we hope all our clients have a Merry Christmas and a Happy New Year. Please find below our opening times and out-of-hours support details for the festive period.

Christmas opening hours

Christmas and New Year Opening Hours 2020/21

During the Christmas period, the Air IT offices will be open as usual on normal working days, but closed on bank holidays:



Friday 25th December – Christmas Day

Monday 28th December – Boxing Day (substitute Bank Holiday)

Friday 1st January – New Year’s Day



Thursday 24th December – Christmas Eve

Tuesday 29th – Thursday 31st December

From Monday 4th January 2021 onwards


Requesting support

You can contact us and request support as usual whilst we are open.

Our daily opening hours are as follows:

Air IT Service Desk – 7.30am to 6.30pm

Please note that our offices are closed at weekends.

If you require any assistance whilst our offices are closed, please find details of our out-of-hours and holiday support below.


Out-of-hours and holiday support

For customers requiring out-of-hours technical support:

Please contact the Air IT Service Desk by calling 0115 860 2094, emailing, or by logging onto the Air IT Service Hub and submitting a support ticket.

All support calls will be monitored whilst we are closed and any emergencies will be dealt with by our on-call team.


If you have any questions or concerns, please don’t hesitate to get in touch.