The Role

Due to continued success, Air IT have an immediate need for a first-class Account Manager to join our Client Services team. Founded in 2005 Air IT has grown from strength-to-strength and is now ranked as a world leading Managed Service Provider. We take pride in having an employee-centric environment and are strong believers in developing the skills, knowledge and resource of our workforce.

As an Account Manager at Air IT you will help our customers achieve success using technology. You will be the first point of contact for your client’s technology needs, identifying the best solutions for their business and providing expert advice in the latest technologies. The role is varied and demanding, from day one you will be responsible for managing your own portfolio of accounts ensuring client retention and proactively identifying opportunities for growth.

Our ideal candidate will be an experienced account manager from a Managed Service Provider background. You will have the ability to balance multiple relationships, communicate well and deliver results.

 

Key Responsibilities

  • Build and maintain positive relationships with a portfolio of clients
  • Develop a trusted adviser relationship with clients by providing relevant, expert technology and communications advice
  • Exceed customer expectations with a proactive, perceptive approach
  • Develop proposals that encompass the customers needs and objectives
  • Identify profitable opportunities with existing clients
  • Work with all departments to ensure outstanding customer service from end to end
  • Identify dates of client’s subscription renewals to encourage renewals and/or upgrades
  • Undertake equipment audits and consultancy around client systems
  • Manage supplier relationships, in order to ensure the best prices are obtained for clients

 

Interested in working with us?

We want to hear from people of outstanding ability or potential. To apply for this position, please submit your application using the form below.

Key Benefits

  • Competitive salaries
  • Competitive bonuses
  • Annual pay reviews
  • Health insurance
  • Tiered pension
  • Service holidays
  • Childcare vouchers
  • Company laptop
  • Free uniform
  • Mileage allowance
  • Full induction
  • Career planning

And much more…

Application Form

To apply for this position, please complete the form below and attach your CV and covering letter.
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