The Role

At Air IT our Account Managers are an integral part of our Client Services Team, helping our customers achieve success using technology. They are the first point of contact for our clients’ technology needs, identifying the best solutions for their business and providing expert advice in the latest technologies. The role is varied and demanding, and from day one our Account Managers are responsible for managing their own portfolio of accounts ensuring client retention and proactively identifying opportunities for growth.

Our ideal Account Manager has experience of managing and growing customer accounts and will have a Managed Service Provider background. They will enjoy keeping on trend with technology and communications and will have the ability to balance multiple relationships, communicate well and deliver results.

 

Key Responsibilities

  • Build and maintain positive relationships with a portfolio of clients
  • Develop a trusted adviser relationship with clients by providing relevant, expert technology and communications advice
  • Exceed customer expectations with a proactive, perceptive approach
  • Develop proposals that encompass the customers needs and objectives
  • Identify profitable opportunities with existing clients
  • Work with all departments to ensure outstanding customer service from end to end
  • Identify dates of client’s subscription renewals to encourage renewals and/or upgrades
  • Undertake equipment audits and consultancy around client systems
  • Manage supplier relationships, in order to ensure the best prices are obtained for clients

 

Register your interest in this role

We may not be recruiting right now, but we always want to hear from people of outstanding ability or potential. If you’re interested in this position, please submit your details to us using the form below.

Key Benefits

  • Competitive salaries
  • Competitive bonuses
  • Annual pay reviews
  • Health insurance
  • Tiered pension
  • Service holidays
  • Childcare vouchers
  • Company laptop
  • Free uniform
  • Mileage allowance
  • Full induction
  • Career planning

And much more…

Application Form

To apply for this position, please complete the form below and attach your CV and covering letter.
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