The Role

Due to continued success, Air IT have an exciting opportunity for an experienced Project Engineer to join our Projects Team. Founded in 2005 Air IT has grown from strength-to-strength and is now ranked as a world leading Managed Service Provider. We take pride in having an employee-centric environment and are strong believers in developing the skills, knowledge and resource of our workforce.

As a Project Engineer you will be responsible for installing, provisioning and configuring large IT and communications systems in line with specifications. You will be responsible for delivering technical projects within agreed timescales and managing client communications during projects. There will also be a responsibility to provide user training and support to ensure that projects are delivered in line with customer requirements.

Our ideal candidate will be an experienced Project Engineer from a Managed Service Provider background. You will be a motivated, natural problem solver with the ability to work in a fast-paced environment. A passion for technology and providing outstanding customer service is essential.


Key Responsibilities

  • Install, provision and configure IT and communications systems
  • Deliver technical projects in a timely manner, meeting agreed timescales
  • Manage all projects effectively to ensure that clients are kept up to date with progress
  • Provide in depth user training and user support
  • Set up and maintain the appropriate client site documentation for each designated client
  • Assist when required with the onboarding of new clients, including carrying out in-depth technical audits
  • Provide outstanding customer service to a vast client base
  • Work in accordance with company values, policies, procedures and standards.


Essential Skills and Experience

  • Previous experience as an engineer for a Managed Service Provider
  • Experience of installing and supporting server hardware
  • Experience of setting up and supporting mobile devices
  • Knowledge and experience of phone systems such as 3CX and hosted VoIP systems
  • Excellent problem solving and customer service skills
  • Experience with the following technologies:
    • Virtualisation Technologies and Environments
    • Microsoft Windows Operating Systems
    • Microsoft Exchange Server
    • Microsoft Windows Hyper-V
    • Microsoft Azure
    • Office 365
    • StorageCraft Backup Software
    • Datto Backup Software
    • Router and firewall troubleshooting
  • Current and valid driving licence
  • Flexibility with working hours


Interested in working with us?

We want to hear from people of outstanding ability or potential. To apply for this position, please submit your application using the form below.

Key Benefits

  • Competitive salaries
  • Competitive bonuses
  • Annual pay reviews
  • Health insurance
  • Tiered pension
  • Service holidays
  • Childcare vouchers
  • Company laptop
  • Free uniform
  • Mileage allowance
  • Full induction
  • Career planning

And much more…

Application Form

To apply for this position, please complete the form below and attach your CV and covering letter.
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