Services at a glance:
- 24/7 system monitoring and highly proactive IT support
- Automatic patch management and security updates
- Expert advice provided by Microsoft certified technicians
- Dedicated account management
Moving to Office 365 made a great deal of sense to us and gives us full access to the system when working remotely. We are able to use Office 365 more effectively, ensuring it is correctly configured and we can take advantage of all the functionality. Air IT’s IT support and managed services mean I now don’t have to worry about our IT system, safe in the knowledge that expert support is on-hand at all times.
Head of Operations, Active Partnerships
How we helped
We provide fully managed IT support and services to proactively manage, monitor and support Active Partnerships’ IT system. Our highly skilled and trained technical team provide helpdesk and remote control support using advanced system monitoring tools and the very latest in IT service desk technology.
Our customer-centric and pro-active approach has allowed the organisation to focus on its vision and values without having to worry about IT. Dedicated account management ensures Active Partnerships are kept up-to-date with relevant technology news and trends allowing the organisation to plan for the long term without any unexpected surprises.