Your technical support options

Service Hub

Service Hub

Login to your Service Hub to create tickets and manage your support requests online.


email support

Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.
phone support

Phone Support

Call our Service Desk and speak to an experienced technician who’ll resolve your issue on the phone.

0115 860 2094
Remote Support - Air IT

Remote Support

When a technician asks to connect to your PC, please click the button below.


Air IT support phone systems

VoIP Portal

Login to access and manage your Air IT VoIP account.


Live Service Status

Contact our Service Desk

If you’re an existing client that needs further help or support, please call our Service Desk on 0115 860 2094 or email

Get in touch

Service Delivery KPIs

How we performed in November 2019

Air IT support Average Waiting Time
0 secs
Average Call Waiting Time
Same day resolution Air IT support
0.00 %
Same Day Resolution
Air IT support tickets resolved
Service Desk Tickets Resolved
Air IT support SLAs met
0.00 %
SLAs Met
Air IT support customer retention
0.00 %
Customer Retention
customer satisfaction Air IT support
0.00 %
Customer Satisfaction

View past 3 months

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