If we expect our clients to make a certain investment in technology to improve their business, then logic would dictate that we practise what we preach and make these investments ourselves. We do – actions speak louder than words.
We practise what we preach
Recently we made a significant investment into new MSP business management and ticketing systems. We’ve replaced our quoting tools and integrated everything into our billing systems. We’ve integrated our project management tools too. Finally, we have our monitoring and BI systems. Most of these are subject to continual improvement by us.
Industry leading partners and accreditations
We invest in our supplier and vendor partnerships too. This ensures that people get the right training they need, good will and the relationships are there when needed. Where possible we use the same technologies that we recommend to our clients. The proof of the pudding, as they say, is in the eating.