Sales 0115 880 0044
Support0115 860 2094

Contact Us

Interested in our IT services or need advice? Then please get in touch and we'll be glad to help.

Send a message





Air-IT takes your privacy very seriously. The information we collect will only be used in relation to the products and services you have requested from us and we will never share your data with anyone else. Any data you do provide will be held under the General Data Protection Regulation (GDPR) and in accordance with our Privacy Policy.

Head Office

  • The Technology Hub, Unit 7
  • Interchange 25 Business Park, Bostocks Lane
  • Sandiacre
  • Nottingham
  • NG10 5QG
  • T: +44 (0)115 880 0044

Derby Office

  • Friar Gate Studios
  • Ford Street
  • Derby
  • DE1 1EE
  • T: +44 (0)1332 898 122

Service Delivery KPIs April 2018

  • • IT support waiting time phone icon

    14secs

    Average Waiting Time

  • Reactive tickets closed - Air IT support KPI

    2671

    Reactive Tickets Closed

  • • IT support same day fix call icon

    79.51%

    Same Day Fix (Calls)

  • • IT support same day fix all sources icon

    71.21%

    Same Day Fix (All Sources)

  • IT support overall SLAs met icon

    99.18%

    Overall SLAs Met

  • • IT support client satisfaction icon

    98.06%

    Client Satisfaction