If you have any further questions about us or our services, please don’t hesitate to get in touch by calling 01332 404 306 or email info@airit.co.uk

Why work with us

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver them a world-class service experience.

3 Star SDI Certified Service Desk - Air IT support

3-Star Accredited Service Desk

Award Winning IT

Industry Leading Systems & Tools

Tailored Support

no hidden fees

No Hidden Fees

Best Practice - Air IT support

SDI, ITIL, ISO Best Practice

Air IT support

Certified & Experienced Team

We have been really pleased with the support from Air IT, which is consistently reliable and moreover responsive. In a busy workplace, this is crucial. Support staff are friendly, helpful and knowledgeable, and I know I speak for all the QUAD team when I say it has been a pleasure to work with Air IT.

Adam Buss
Chief Executive Officer, QUAD

Service Delivery KPIs

How we performed in February 2020

Air IT support Average Waiting Time
0 secs
Average Call Waiting Time
Same day resolution Air IT support
0.00 %
Same Day Resolution
Air IT support tickets resolved
Service Desk Tickets Resolved
Air IT support SLAs met
0.00 %
SLAs Met
Air IT support customer retention
0.00 %
Customer Retention
customer satisfaction Air IT support
0.00 %
Customer Satisfaction

View past 3 months

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