If you have any further questions about us or our services, please don’t hesitate to get in touch by calling 0115 704 3402 or email info@airit.co.uk

Why work with us

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver them a world-class service experience.

3 Star SDI Certified Service Desk - Air IT support

3-Star Accredited Service Desk

Award Winning IT

Industry Leading Systems & Tools

Tailored Support

no hidden fees

No Hidden Fees

Best Practice - Air IT support

SDI, ITIL, ISO Best Practice

Air IT support

Certified & Experienced Team

We pride ourselves on achieving excellence in client service and have chosen an IT support partner that shares this ethos. Air IT react quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Matt Craven
Head of IT, Browne Jacobson

Service Delivery KPIs

How we performed in April 2019

Air IT support Average Waiting Time
0 secs
Average Call Waiting Time
Same day resolution Air IT support
0.00 %
Same Day Resolution
Air IT support tickets resolved
90
Service Desk Tickets Resolved
Air IT support SLAs met
0.00 %
SLAs Met
Air IT support customer retention
0.00 %
Customer Retention
customer satisfaction Air IT support
0.00 %
Customer Satisfaction

View past 3 months