We recognise that all our clients are different. For this reason, we’ve made sure that our IT support systems and practices are flexible enough to meet your exact requirements.
Manage-IT is our premium IT support package. It is fully featured and includes 24/7 remote monitoring and management, unlimited remote Service Desk support, as much onsite engineering time as you need plus a full range of flexible options to suit the most demanding scenarios.
It includes everything provided within our Monitor-IT, Remote-IT and Support-IT packages, and adds high level business features and complete flexibility.
Your complete outsourced ICT team
For most companies, ICT is recognised as a critical and strategic component of their organisation, necessary for successful operation – something that the business cannot live without.
We offer a cost-effective strategic ICT resource, going beyond technical and engineering resource, offering everything needed from ICT to form the platform for high growth, with strategic ICT planning and development.
Far more than simple IT support, this package is unmatched for price and service level and gives you a complete outsourced ICT team right up to directorship level.
Premium bespoke options
Features provided in our monitoring, remote Service Desk and on-site managed IT support packages are included as standard. Manage-IT brings additional optional features, tailored to your needs, such as:
- Out-of-hours support (weekends, public holidays, and round the clock)
- Bespoke response and resolution times
- A Virtual IT Director service for fully outsourced operations
- Vendor management
- Bespoke support processes to align with your requirements and processes (change management, support team, and so on)
- Onsite cover for absences of your own IT staff
Outsourced ICT as a strategic resource
The strategic use of ICT can enable growth through efficiencies and the ability to respond rapidly to change, putting you in a unique position ahead of the competition.
With our expertise, at the business level as well as in terms of operation capability, we will work with you to ensure that your ICT forms a solid platform on which to develop your business.
We provide full management of IT systems, including clear and unbiased consultancy and advice at Directorship level. You’ll gain an outsourced IT department of fully accredited IT professionals.
Together we will minimise risks, maximise efficiency, plan for your future goals and achieve sustained growth.