You can also access Service Hub using our web based version if you don’t have the software installed, are using a Mac or Linux operating system, or are using a tablet or smart phone.

Service Hub Web Version - Desktop View

Service Hub Web Version – Desktop View

This allows you to easily access all of the features of Service Hub from any browser and on any platform – ideal for when you’re out of the office or on the move.

Service Hub Web Version – Mobile View

Service Hub Web Version – Mobile View

Accessing Service Hub Web Version

You can access Service Hub web version via the Client Area on our website or by bookmarking the URL

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Shortcut icon

This can be downloaded as shortcut icon on your device or desktop.

How to Login

To login to the web version of Service Hub you will need to enter your user name and password.

Web login page

Web login page

Forgot Password

If you’ve forgotten your password click Forgot password and it will be emailed to you.

Alternatively, if you don’t have login details or are having any problems, please contact the Air-IT Service Desk by calling +44 (0)115 860 2094 or email

Same Features as Desktop Client Version

Once you login to Service Hub web version you will have access to all the same features that are available in the Desktop client version.

Need help or more information

If you’re having any difficulties using Service Hub, need more information or want to arrange training, please call our Service Desk on +44 (0)115 860 2094 or email