We’re extremely pleased to announce the launch of our new Golden KPIs programme – a unique initiative designed to guarantee world class service by giving generous rewards to employees as a team.
When you’re looking to outsource your IT support you’ll be assured of great service, but you should view promised service levels and supporting statistics with a pinch-of-salt – here’s why.
Interested in our services or need advice? Our expert team are here to help.
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met