At a glance
- 5+ years in Service Delivery
Hobbies & Interests
- A keen cook and baker
- Likes dog walking and spending time with family and friends
- Regularly takes part in Bikram ‘Hot’ yoga
- Partial to an occasional glass of red wine
With over 5 years’ experience in the service desk industry, Paige has a wealth of experience in service desk operations. Using this insight, Paige develops internal processes and procedures to ensure the Air IT Service Delivery department is always achieving the best possible results and delivering excellent customer service.
Paige implements Continual Service Improvement by introducing best practises, followed by ITIL and SDI. Along with the Air IT continual improvement register, Paige ensures that as a business Air IT is documenting, tracking and analysing improvements.