At a glance
- Close to a decade in Service Delivery
Hobbies & Interests
- A keen cook and baker
- Likes dog walking and spending time with family and friends
- Regularly takes part in Bikram ‘Hot’ yoga
- Partial to an occasional glass of red wine
Sales 0115 880 0044
Support 0115 860 2094
Paige Smith
Service Delivery Manager
As Service Delivery Manager, Paige oversees several key functions that enable the delivery of a high-quality service to end users, including ensuring our service is ITIL aligned and that we are continually delivering in line with Service Level Agreements (SLAs)
With close to a decade of experience in the service desk industry, Paige has a wealth of experience in service desk operations. Using this insight, Paige supports the development of internal processes to ensure the Service Delivery department is always achieving the best possible results and delivering excellent customer service.
Alongside side our Head of Delivery, Paige implements Continual Service Improvement, as well as ensuring that as a business Air IT is documenting, tracking and analysing improvements.
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