- Remote Working: When your employees are working from various locations at all hours, it’s of paramount importance to have an IT system that’s easily accessible: whether you’re sat at your desk, in court, or are out visiting clients.
- Productivity: The last thing you need is an IT issue that results in unnecessary downtime. We’ll have you back up and running as quickly as possible.
- Sensitivity: Working in the legal sector, you’ll be handling sensitive information that needs to remain confidential.
How we’ll support you
Whether you choose to fully outsource to us or complement your in-house team – we’ll provide a complete managed solution for all your IT support needs.
Managed IT Support
A managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT partner, providing a bespoke service tailored to your needs. We’ll manage your complete IT estate and support your users, both remotely and onsite, so you just focus on your commercial goals.
Complementary IT Support
If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our complementary IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.
Why choose us?
We understand the nature of the legal industry, including the challenges faced on a daily basis, and the ever-changing regulatory requirements that you need to adhere to.
We want to give you one less thing to worry about, by providing you with smooth-running IT systems. Below are just some of the benefits we can offer you, if you choose Air IT:
Whether you and your employees are working from home, in the office, in court or at your clients’, we can keep you connected through a range of internet and network connectivity options including broadband, 4G and VPN. Our cloud-based working solutions – which includes Office 365, Cloud Backup, Storage and more – mean you’ll have instant, easy access to your IT essentials.
The demands of working in the legal sector means you’ll often be working outside typical 9am-5pm. We’re open when you’re open: we’ll provide out of hours and remote support and Remote Monitoring and Management (RMM) ensuring your IT systems are running at peak performance at all times. We also our Service Hub portal, where you can access support from our service desk team wherever you’re working from.
Security & Compliance
We’ll help increase security with solutions that protect sensitive documents and confidentiality to support regulatory compliance via our specialist Managed Security Service Provider – Air Sec.
No specialist expertise is required in-house. Instead, we’ll manage your entire IT solution for you. Poppleston Allen’s entire service desk is outsourced to us; which allows their in-house team to focus on other aspects of their job, whilst we handle and resolve any IT issues that their employees have.
Working with your IT Team
Sometimes, you just require additional support in your role, and we can provide that. For Browne Jacobson, we provide an out-of-hours service desk for when their in-house IT team are offline. We also act as an over-spill resource during normal office hours, for when there are any particularly busy periods.
We pride ourselves on achieving excellence in client service and have chosen an IT support partner that shares this ethos. Air IT react quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.
Head of IT, Browne Jacobson