Whether you’re looking for some additional help, or want to fully outsource your IT support, we’re here to help you succeed.
We’re a local award-winning and highly accredited IT support provider. With a large team of highly qualified and experienced technicians, with best-in-class service management solutions and support tools – we’re here to help you get the most out of technology.
Leicester businesses can benefit from our 3-Star SDI certified Service Desk, the only one in the Midlands. We deliver world-class IT support services to SMEs and in-house teams helping them become more efficient, agile and successful.
How we’ll support you
We’ll help you get the most out of technology. Choose from tailored managed support and complementary support and specialist services to assist in-house IT teams.
Managed IT Support
A managed IT support plan is essential for any business that wants to succeed in today’s environment. We’ll become your expert team and strategic IT partner, providing a bespoke service that’s tailored to your business needs. We’ll manage your complete IT estate and support your users, so you can focus on your commercial success.
Complementary IT Support
If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our complementary IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.
As we’ve grown, Air IT have worked alongside us, developing our systems to ensure the smooth running of the business. We’ve always found them to be responsive, helpful and particularly good at communicating. Support issues are resolved very quickly and response times are excellent.
CEO, Sheridan & Co
3-star SDI certified service desk
Our mature in-house service desk has achieved the prestigious 3-star SDI (Service Desk Institute) certification. We’re one of only two MSP’s to do so. Our clients are our No.1 priority, we strive to exceed expectations and deliver service excellence, each and every-time.
Industry-leading systems & tools
We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.
We're your local experts
Our team of 60+ experts are here to help both remotely and on-site. Our HQ is conveniently located next to J25 of the M1 which means our field engineers can quickly visit when issues cannot be resolved remotely by our Service Desk.