Whether you’d like to fully outsource IT support, or just want some additional help; we’re committed to helping you succeed.
Our large team of highly experienced and fully certified IT support professionals are on-hand to deliver the latest technical solutions to help your business become more efficient, productive and successful.
How we’ll support you
Choose from fully managed support for comprehensive cover for your business, systems and users or complementary support to assist the skills and capabilities of your internal IT team.
Managed IT Support
A managed IT support plan is essential for any business that wants to succeed and thrive. We act as an expert team and strategic IT partner to businesses in Nottingham; providing a bespoke service that is tailored to each business’ individual needs. Let us manage your IT estate and support your users, so you can focus your attention on your commercial success.
Complementary IT Support
Is your internal IT team overrun and perhaps under resourced or are you an IT manager that’s in need of a little more support? Let us help you. The complementary IT support we offer to Nottingham businesses will enhance your capabilities; as we’ll seamlessly integrate with your team and add technical expertise where you need it.
We found ourselves in a very challenging situation when we were left with no internet access and no telephone system. The Air IT team stepped in very quickly and were able to give us back connectivity as soon as possible.
Since then, we have enjoyed a very positive relationship with Air IT. Our support tickets are always handled promptly, professionally and patiently. We are looking forward to continuing our strong relationship with Air IT into the future.
Centre Manager, RSCPA Radcliffe
3 Star SDI certified service desk
At Air IT, our expert in-house service desk has achieved the prestigious 3-star SDI (Service Desk Institute) certification; and we’re one of only two small enterprise MSPs to receive this accolade. We like to think it’s because our clients are always our main priority. We continue to strive to exceed expectations and deliver excellent service, every single time.
We provide IT support to businesses across Nottingham and tailor services to suit your organisation’s needs. Are you an SME in need of fully managed support, or an internal IT team requiring additional support, manpower or technical expertise? Whatever your requirements, rest assured we can tailor our support to suit you.
Fully certified & experienced team
Every single one of our technicians and consultants have been trained to the highest level, and carry years of experience under their belts across IT, comms and security. Fully accredited, with hands-on knowledge and skills, relax in the knowledge our team can keep your business running smoothly.
Best-of-breed systems & tools
One of the ways in which we can provide the best customer service and IT support to Nottingham businesses, is with the suite of best-of-breed IT Service Management, Remote Monitoring and Management and support tools we’ve invested in over the years.
No Hidden Fees
We’re always transparent about our prices. You’ll never have to fear any unpleasant surprises, as we don’t hide any of our fees. Our fixed fee pricing model will help with your cash-flow and financial planning, as you only need to pay for what you need.
We're your local experts
Our team of 60+ experts are here to help Nottingham businesses both remotely and on-site. Our Head Offices are conveniently located next to J25 of the M1, this means our expert engineers can quickly visit when issues cannot be resolved remotely by our Service Desk.