Managed IT Services | IT Services & Solutions

Independently ranked as one of the UK’s top and most progressive Managed Service Providers (MSP)

With over 15 years of industry experience – we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams.

Highly accredited and award-winning, we’re one of only two small enterprise MSPs to achieve the prestigious 3-Star Service Desk Institute (SDI) certification.

Utilising a suite of best-in-class ITSM solutions and tool-set we work to industry compliance and ITIL, SDI and ISO best practice. We strive for continuous improvement and employ the best technical staff who enjoy what they do – delivering excellent customer experience and world-class service.

Learn more about us, our people and unique culture
We serve SMEs, global enterprises and in-house IT teams
Read our case studies to find out how we can help
We’re a National IT services provider, growing from our strong roots in Nottingham, Derby & Leicester.

Our Services

With comprehensive expertise across IT, communications and cybersecurity, we’ll cover all your business technology needs. Whether you choose to fully outsource or complement in-house resources – we provide a complete managed solution from initial advice to supply, implementation and ongoing support.

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams, no matter what your needs.

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Remote IT solutions

Our remote IT solutions offer businesses complete freedom to operate anywhere at any time.

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Communications

Our streamlined business communication solutions will help you cut costs and boost productivity.

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Professional Services

We’ll help you get optimised for success with tailored advice, expert knowledge and consultative services.

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Cyber Security

We proactively protect your organisation from the inside out with our advanced cyber security services.

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Business Intelligence

We specialise in helping organisations turn their data into meaningful insights to accelerate performance and decisions.

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FREE DOWNLOAD: Protecting your business and users in a remote world

ON-DEMAND WEBINAR

Discover the latest cyber threats and how you can reduce risk
Learn how Covid-19 changed the way cybercriminals target users
Q&A with Lee Johnson, CTO & Head of Cyber Security

Free Download

Our Clients

Aligning technology with business goals we deliver market-leading services locally and nationwide. We’re strategic ICT partner to over 400 customers across diverse markets including B2B, education and third sector.

Air IT Teams Talk telephone service for MS Teams

Download our Teams Talk webinar and bring the power of voice to Microsoft Teams!

Learn about the benefits of Teams Talk
Bring the power of external calling and unified communication to Microsoft Teams
Simplify your operations, reduce costs and improve overall productivity

Download webinar

Why work with us

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver them a service experience second to none.

3-Star Accredited Service Desk

Industry Leading Systems & Tools

Mature Services & Processes

SDI, ITIL, ISO Best Practice

Certified & Experienced Team

Your Strategic IT Partner

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Discover more ways we can help

Our best-of-breed IT solutions will drive efficiency and change
We specialise in advice, implementation and support for Office 365
Take advantage of the Cloud with solutions designed for you
Protect your business with our leading business continuity solutions
Get ultra-fast business-class connectivity & internet
Upgrade your phone system to a feature-rich, unified comms solution

We’re an award winning MSP

Winner, MSP of the Year

CRN Channel Awards 2019

Winner, Best Small Enterprise Managed Service Provider

IT Service & Support Awards 2019

Winner, MSP of the Year

European MSP Innovation Awards 2019

See more of our awards

Service Delivery KPIs

How we performed in September 2020

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Service Desk Tickets Resolved

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Customer Satisfaction

View past 3 months

We pride ourselves on achieving excellence in client service and have chosen an IT support partner that shares this ethos. Air IT react quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Matt Craven
Head of IT, Browne Jacobson