Air-IT have been named runners-up as Top IT Service Desk of the Year and winners of the Comic Strip competition as part of IT Service Week 2016, an annual event held by the Service Desk Institute (SDI).

IT Service Week 2016 runners-up

IT Service Week 2016

This year, IT Service Week took place from 3rd to 7th October.

Service desks worldwide were invited to take part and to get involved in a range of superhero themed activities, which included asking customers to vote for their Top IT Service Desk and Service Desk Superhero.

Despite missing out, we’re extremely proud of the team coming runners-up as Top IT Service Desk of the Year.

This is fantastic international recognition for our team and a credit to the service they provide.

Jamie Hissitt, Service Delivery Manager at Air-IT said:

We thoroughly enjoyed being involved in IT Service Week 2016. It provided a perfect opportunity to bring the team together and to really drive our commitment to delivering the best standards of service to our clients, in line with the globally recognised best practice which the Service Desk Institute set.

I’d like to say an extra special thanks to all of our clients for their continued support and for nominating us.

Air-IT runners-up Top IT Service Desk 2016

Jamie Hissitt, Service Delivery Manager at Air-IT with our runners-up certificate

Congratulations go to Serco Ltd Defence Academy who won the title as Top IT Service Desk of the Year 2016.

Make Some Noise

Throughout IT Service Week, our team took part in a number of superhero events to celebrate the week and to boost team morale.

The superhero theme was a popular choice with our team too, who all have an alter-ego superhero name and a chosen character to represent their personalities.

On the last day of IT Service Week, we were extremely lucky to be visited by Smooth Radio’s East Midlands street team, who were out in the local community raising money for Global’s Make Some Noise campaign in return for cakes from Patisserie Valerie.

We were delighted to support them and were able to raise and donate more than £50 to the charity which aims to help fund smaller charities across the UK who often struggle to be heard amongst bigger mainstream causes.

Overall, the charity went on to raise more than £2.8 million across the day, breaking all of its previous records!

Air-IT support Smooth radio East Midlands - Make Some Noise

Air-IT and Smooth Radio supporting Global’s Make Some Noise campaign

Comic Strip Competition Winners

As a great end to IT Service Week, we’re delighted to have been crowned winners of the Comic Strip competition for 2016.

It was great fun to bring our creative vision to life with “Air-IT vs the Evil Crypto”. Please take a look at our winning entry below, which we spun around the idea of ransomware viruses such as Cryptolocker and Zepto variations.

Please click the image to see a bigger version of our comic on our website.

Air-IT Winner IT Service Week comic strip competition

Air-IT – winners of the IT Service Week 2016 comic competition – “Air-IT vs the Evil Crypto!”

This will now go on to be professionally designed and we look forward to sharing the final copy with you all in due course. We also enjoyed receiving our surprise gift prizes which included a luxury hamper of chocolates and specially made marshmallows with our comic strip design in edible print!

Service Desk Institute winner 2016 - Air-IT
1st place prize for the comic strip competition in IT Service Week 2016

A Big Thankyou!

Finally, and once again we’d like to thank all of our clients for their continued support of our team.

To find out more about all of this year’s winners of IT Service Week and the Service Desk Institiute, please visit the SDI website.

You can also find out more about the IT Service Week event on Twitter by searching for the hashtag #ITSW16 or by following our team @AirServiceDesk, for tweets and insights straight from our service desk team. Alternatively, discover our IT support Nottingham and nationwide services, which include managed IT support and complementary IT support.