Services at a glance:
- Proactive IT support and 24/7 system monitoring
- Automatic patch management and security updates
- Highly trained and skilled technical support
- Customer portal for reporting and ticket management
- Affordable monthly billing
Air IT provide us with excellent service and support. Since we moved over to them and their Managed Services I have been really impressed with the proactive way they look after our systems. In particular backups were a constant headache for me, but now with Air IT monitoring our system I receive tickets saying problems have been fixed that I didn’t even know about! This is very different from the service we used to receive and makes me feel that in Air IT I have a safe pair of hands looking after our system at all times.
Director, Motorsport Industry Association
How we helped
Air IT won the contract to provide Managed IT Services to the MIA following a recommendation from their sales and marketing agency. Without any internal IT staff it was clear that the organisation would benefit from our highly proactive support, which includes 24/7 monitoring and management of the system as well as easy access to a highly skilled team of IT technicians.
We were instructed by this world-leading trade association to provide IT support that improved the efficiency and reliability of its IT infrastructure. Our customer-first approach and proactive IT support ensure its IT is in safe hands, freeing the team up to focus on what matters.
Using highly sophisticated service management and system monitoring tools, our Managed Service frees up MIA’s staff so they can concentrate on running their organisation without having to worry about IT. As leading Microsoft Gold Partners, we have all the technical resource and expertise needed to ensure MIA’s IT system is secure and working reliably at all times.